Optus - Welcome to Optus.com.au
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Hi there!
SERVICE TEMPORARILY UNAVAILABLE

We're making some improvements to our Systems - we aim to have the site back online soon.

Meanwhile:
  • Wanting to order a phone call 133 345
  • Recharge your Prepaid service
  • If you would like to change the rate plan your Prepaid service is on, please call 555 from your Optus Prepaid mobile.

Want to activate your SIM?

Please call 1300 132 207. Available 24 hours a day, 7 days a week.

Before you proceed with your SIM-swap, we recommend that you copy all the contacts and details saved on your current SIM card to another handset, or sync them to your computer. See our help and support for handset-specific instructions on how to do this.

Sorry we're offline. We'll be back soon!

The Optus My Account team

Personal Enquiries Number Operating Hours
Sales & Enquiries
Mobile 133 345 8.00am - 9.00pm Monday to Friday
9.00am - 7.00pm Saturday , 9.00am - 6.00pm Sunday
Home Phone 133 345 8.00am - 9.00pm Monday to Friday
9.00am - 7.00pm Saturday , 9.00am - 6.00pm Sunday
Internet 133 345 8.00am - 9.00pm Monday to Friday
9.00am - 7.00pm Saturday , 9.00am - 6.00pm Sunday
TV 133 345 8.00am - 9.00pm Monday to Friday
9.00am - 7.00pm Saturday , 9.00am - 6.00pm Sunday
 
Optus Customers & Billing
Mobile 1300 300 937 8.00am - 7.00pm Monday to Friday
9.00am - 5.00pm Saturday
Mobile Pre-Paid 1300 555 002 24 x 7
Mobile Coverage Updates 1300 300 041 24 x 7
Home Phone 133 937 8.00am - 7.00pm Monday to Friday
8.00am - 5.00pm Saturday
(Closed public holidays)
Internet 133 937 8.00am - 7.00pm Monday to Friday
9.00am - 5.00pm Saturday
TV 133 937 8.00am - 7.00pm Monday to Friday
9.00am - 5.00pm Saturday
Calling Card Access 18 999
 
Customers Calling from Overseas
Mobile +61 2 9342 5678
 
Moving House
Mobile 1300 300 937 8.00am - 7.00pm Monday to Friday
9.00am - 5.00pm Saturday
Home Phone 1300 555 241 8.00am - 7.00pm Monday to Wednesday
8.00am - 8.00pm Thursday - Friday
9.00am - 6.00pm Saturday
Internet 1300 555 241 8.00am - 7.00pm Monday to Wednesday
8.00am - 8.00pm Thursday - Friday
9.00am - 6.00pm Saturday
TV 1300 555 241 8.00am - 7.00pm Monday to Wednesday
8.00am - 8.00pm Thursday - Friday
9.00am - 6.00pm Saturday
 
Service Difficulties & Faults
Mobile, Home Phone & TV 131 344 24 x 7
 
Internet Technical Support
Dial Up Internet
1300 301 325 24 x 7
Broadband: DSL
1300 739 407 24 x 7
Broadband: Cable 1300 300 693 24 x 7
 
Optus Special Assistance Service
Fault rectification for those who have a medically certified life-threatening condition.
Find out more about OSAS.
133 937  
 
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Small Business Enquiries Number Operating Hours
All enquiries: Sales, Customers, Billing, General Enquiries and Moving House
Mobile 133 343 7.00am - 7.00pm Monday to Friday
9.00am - 6.00pm Saturday
Office Phone 133 343 8.30am - 6.00pm Monday to Friday
Internet
  - Dial-up/Web Hosting 133 343 24 x 7
  - OptusNet DSL 133 343 24 x 7
  - Optus Business Broadband 133 343 8:30am - 6:00pm
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Optus Business Enquiries Number Operating Hours
All Sales Enquiries 1800 555 937 9.00am - 5.00pm Monday to Friday
Customer Service 1300 300 314 8.00am - 8.00pm Monday to Friday
Service Assurance Support/ Technical Difficulties 1300 300 332 24 x 7
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Optus Wholesale Enquiries Number Operating Hours
All Enquiries 1300 300 221 8.00am to 8.00pm Monday to Friday
Careers @ Optus Number Operating Hours
Careers and Recruitment 1300 300 163 24 x 7
   
Optus World Stores Number Operating Hours
Optus World Stores 133 999
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TTY Access Number Operating Hours
Users with difficulty hearing can use our Teletypewriter service.
Mobile 1800 123 124  
Home Phone, Fixed Line, Internet & TV 1800 500 002  
Emergency TTY number 106  
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Broadband Directory Page

Welcome to the Broadband Directory page. This page has been created to help our new Broadband customers get the most out of their Optus Internet service. Below you will find links to interesting web sites that contain content and applications suitable for Broadband users.

Movies
Urban Cinefile
ABC At the Movies
Apple Movie Trailers
Travel
Getaway
Travel Video
Lonely Planet
Celebrity/Gossip
Hollywood.com
E online
The Sun
New York Post
TV Shows
FOX
Kylie Kwong
ABC
Com Central
Television Around the World
wwiTV
Ad Awards
Fashion
Vogue
Miss Universe
FTV
Flash Games
Shockwave
Miniclip
Free Arcade
Pop Cap
Online Gaming
Electronic Arts
XBOX
PlayStation
Atari
Rockstar Games
Music Downloads
MTV Mobile
Sony Music
Sanity
Columbia Records
B-TRAXX
Music Videos
MTV Mobile
Sony Music
MTV
MTV Asia
HMV UK
Video C
National Radio Stations
Triple j
ABC
Sydney Radio Stations
WSFM
MIX 106.5
96.1
2SER-FM
Nova 96.9fm
Triple M
Melbourne Radio Stations
GOLD 104.3
MIX 101.1
Nova 100.3fm
FOX FM
Triple M
Brisbane Radio Stations
4KQ 693am
97.3FM
B105 FM
Triple M
Adelaide Radio Stations
97.3FM
MIX 102.3
Triple M
SA FM
Perth Radio Stations
Nova 93.7fm
MIX 94.5
92.9
Canberra Radio Stations
FM 104.7
MIX 106.3
Software
Microsoft Download Center
MAC OS X Downloads
Red Hat
Digital Pictures
WEBSHOTS
FUJICOLOR
Kodak Australia
Science
BBC Science & Nature
NASA
National Geographic Channel
Kids Schools/Education Sites
Walking with Dinosaurs
Teletubbies
ABC
Nickelodeon
BBC
Disney
PBS Kids
National Sports
ABC Cricket
NRL
AFL
Rugby
Netball Australia
International Sports
ESPN
BBC Sport
NFL
NBL
NBA
WNBA
FIFA
Extreme Sports
Skateboarding
Snow Boarding
EXPN
Web Designers
tokyoplastic
EYE4U
Andy Foulds Design
Pro:Fx
pepworks
Frosch Studio
HomeStarRunner
PIXELRANGER
2Advanced Studio
Pineappleweb
NOTREDEM
ZFORT Group
Nose Pilot