Email is the most popular Internet application. It is important to use your primary Optus email account as information such as changes to the service, announcements and Optus Newsletter are all sent to your Optus email account. This Email Help section provides links to education and setup information to help you start using Email services on Optus Internet.


You don't need to be connected to Optus Internet to keep in contact with friends and family. Check your Optus Webmail from any computer with an Internet connection - simply access the myZOO Homepage and click 'Webmail'.

Outlook Express Setup

If you use a Windows operating system, setting up your computer to use email is simple, just click the link below:

Email FAQs

Find all the answers to the Frequently Asked Questions about Email.

Five Free Email Accounts

Create an email address for each family member, business area or friend with Optus' Five Free Email Accounts.

To set up or modify your 5 email accounts you must login using the username and password of you primary Optus email account.

NOTE: You must set up your primary Optus email account as all important information, such as changes to services, will be sent to this address.

Free Spam Filtering

The Optus Email Spam Filter protects you and your family from receiving Spam or unsolicited commercial email.

It's very simple to use and best of all it's FREE. To activate or deactivate the Spam Filter, login to the Spam Filtering page using your Optus username and password and agree to the terms.

When activated, the Spam Filter automatically checks the email you receive to remove as much spam as possible before it gets to your Inbox.

The filtered mail is placed in a Spam Folder, listed with your other mail folders in Webmail. You can view the contents of your Spam Folder to ensure that the filtering process has not moved a non-spam message. The Spam Folder is automatically emptied after 14 days.