Security Suite - Getting Started

Optus Internet Security Suite is available to Optus Broadband customers FREE* for the first month. You are able to download and install Security Suite up to three times on different computers for no extra cost.

Before downloading Optus Internet Security Suite you need to ensure you have the correct system requirements for the software.

Microsoft Windows 7 and Vista

  • Processor: Intel Pentium 4 2GHz or higher
  • Memory: 1GB or more
  • Disk space: 800 MB free HD space (500 MB for Anti-virus only)
  • Display: 16-bit or more (65000 colors)
  • Internet Connection: An Internet connection is required in order to validate your subscription and receive updates

Microsoft Windows XP

  • Processor: Intel Pentium III 1Gz or higher
  • Memory: 512 MB or more
  • Operating System: Microsoft Windows XP SP2 or newer
  • Disk space: 800MB free HD space (500 MB for Anti-virus only)
  • Display: 16-bit or more (65000 colors)
  • Internet Connection: An Internet connection is required in order to validate your subscription and receive updates

Note: Optus Internet Security Suite is currently not compatible with Macintosh or Linux operating systems.

Preparing for installation

Before installing Optus Internet Security Suite software you will need to:

  • Sign-in to Member Services.
  • Follow the easy step-by-step instructions to download the software and get your subscription number.

Installing the software is easy. The Installation Wizard guides you through the process. Installation time will vary depending on the speed of your computer. Before you begin, make sure that your computer is connected to the internet.

  1. Please ensure that any other Antivirus or Firewall software on your computer is uninstalled before installing Security Suite. This is to prevent Security Suite from conflicting with other Antivirus or Firewall software during installation.
    Note: To remove other Antivirus or Firewall software go to Control Panel -> Add/Remove Programs (Windows XP/2000) or Control Panel-> Programs and Features(Vista). Look for the Antivirus or Firewall software and click the "Remove" button next to it (XP) or select Uninstall/Change (Vista). Reboot your computer before installing Security Suite.
  2. Double click the OISS_2010_Installer_V1.0.EXE that you've downloaded to run the Installation Wizard.
  3. At the welcome screen Click 'Next'.
  4. Security Suite will begin installing, this may take a few minutes.
  5. Accept the F-Secure license terms for the software by clicking the 'Accept' button.
  6. You might be asked to connect to the internet to access the latest downloads for Security Suite. If you already have your internet connection established, please select 'Try again'. Otherwise select 'Skip updates' and 'Next' button to continue. Note: If other firewall software is detected on your computer at this stage, the Wizard will try to remove them since they can interfere with the function of Optus Internet Security Suite.
  7. You'll be asked to choose the installation type. If you prefer default settings, please select 'Automatic Installation' and click on 'Next' button to start the installation. Otherwise select 'Step by step installation'.
  8. If you selected 'Step by step installation', you will be asked to select the installation directory. We recommend you use the directory suggested by the Wizard. Click Next to continue. Security Suite will then help you optimize your settings through a series of quick steps.
  9. When the Installation Wizard has finished installing, you still need to finalise the installation by restarting your computer. Select Restart Now and then click OK. If you select Restart Later, installation will not be complete until the computer has rebooted.
  10. When your computer has rebooted, you will see the Start-up Wizard. The Start-up Wizard will automatically connect to F-Secure servers to validate your subscription number and check for new updates. The updates will take 5-20 minutes to complete and you can do your work by leaving the update screen minimize or running at the background.

If you require assistance with the installation process please contact Customer Care on 131 344.

Help information on your Security Suite account, including usage, registration and subscription can be found in Account Help.

*After 1-month a $6.99 monthly fee will apply should you wish to continue the subscription. The subscription will automatically continue unless you unsubscribe from the service . Security software utilises customers' data allowances for installation and updates. Software requires existing security packages to be uninstalled. Must meet PC-compatible system requirements. Available to Optus Broadband and Wireless Broadband customers on selected plans only. Excludes existing Optus Internet Security Suite subscribers. Free offer may be withdrawn at any time.