Getting Started

To help get you started, here's an overview of some of the great features and benefits of Optus Internet.

myZOO Homepage

A huge selection of the latest news stories, weather forecasts, movie session times and reviews, horoscopes and even TV listings.


When you join Optus Internet you are assigned one email address, and you have the option of setting up a total of five. It is important to use your primary Optus email account as information such as changes to the service, announcements and newsletters are all sent to your primary Optus email account.

Manage your Internet Usage

The myZOO Homepage provides a specific link in the Header section, which enables you to view, manage and better monitor your account usage.

Frequently Asked Questions (FAQs)

The FAQ page has an archive of many Frequently Asked Questions about Optus Internet. It's a great place to find answers to questions most often asked by our customers. To make it even easier to find your answers, the FAQs are presented in convenient topical sections.

Techno Translator

If you're tired of the technical mumbo-jumbo, and the sea of acronyms surrounding the Internet, the Techno Translator provides an easy way to discover what all of those strange terms mean.

Need More Help?

Finding extra help with Optus Internet is easy. You can ask for assistance by email using the Contact Us Form.