Getting Started

To help get you started, here's an overview of some of the great features and benefits of Optus Internet.

myZOO Homepage

A huge selection of the latest news stories, weather forecasts, movie session times and reviews, horoscopes and even TV listings.

On your mobile

You can also personalise the content that is shown on the Mine Tab of Optus Zoo on your mobile.

There are 3 ways to edit the content you see on your mobile phone homepage.

  1. From your PC, click the '+Add Content to myZOO' button on your myZOO homepage;

  2. From your PC, click the 'Edit' link in the top right corner of individual modules;

  3. From your mobile phone, click the Zoo Preferences link in the footer.

To register your compatible mobile, go to . Registering enables you to choose the same or different content preferences for your PC and mobile phone.


When you join Optus Internet you are assigned one email address, and you have the option of setting up a total of five. It is important to use your primary Optus email account as information such as changes to the service, announcements and newsletters are all sent to your primary Optus email account.

Manage your Internet Usage

The myZOO Homepage provides a specific link in the Header section, which enables you to view, manage and better monitor your account usage.

Frequently Asked Questions (FAQs)

The FAQ page has an archive of many Frequently Asked Questions about Optus Internet. It's a great place to find answers to questions most often asked by our customers. To make it even easier to find your answers, the FAQs are presented in convenient topical sections.

Techno Translator

If you're tired of the technical mumbo-jumbo, and the sea of acronyms surrounding the Internet, the Techno Translator provides an easy way to discover what all of those strange terms mean.

Need More Help?

Finding extra help with Optus Internet is easy. You can ask for assistance by email using the Contact Us Form.