Dial-up modem configuration: Windows 2000/XP

Please note that from Feburary 1st 2012, Optus no longer provides telephone support for customers with Windows 2000 operating systems

This guide provides customers using Windows 2000 or Windows XP the information needed to setup a computer to connect to Optus Dial-up Internet.

While Windows 2000 & Windows XP are different, the Windows 2000 example shown here will work successfully for Windows XP.

  • Step 1 of 19
  • Click on the Start button located in the bottom left corner of the screen.
  • Move the mouse pointer to Settings, another menu will open.
  • Click on Network and Dial-up Connections.
  • Step 2 of 19
  • Double click Make New Connection.
  • Step 3 of 19
  • Click the Next button.
  • Step 4 of 19
  • Choose Dial-up to the Internet, click the Next button.
  • Step 5 of 19
  • Select the third option, I want to set up a connection manually.
  • Click the Next button.
  • Step 6 of 19
  • Select I connect through a phone line and a modem.
  • Click the Next button.
  • Step 7 of 19
  • Enter 0198 331 111 in the Telephone number box.
  • Remove the tick from beside Use area code and dialling rules.
  • Click the Advanced button.
  • Step 8 of 19
  • In the window that is now open, click on the Connection tab located at the top of the window.
  • Select PPP (Point to Point Protocol).
  • Select None in the bottom half of the window.
  • Click on the Addresses tab located at the top of the window.
  • Step 9 of 19
  • For your systems IP address, select Internet service provider automatically provides one.
  • Select My ISP automatically provides a Domain Name Server (DNS) address.
  • Click the OK button.
  • Step 10 of 19
  • You will now be back in this window.
  • Click the Next button.
  • Step 11 of 19
  • Enter your Optus Dial-up Internet username in the box titled User name. Make sure that you enter your username in lower case letters.
  • Enter your Optus password in the box titled Password. Make sure that you enter your password in lower case letters.
  • Click the Next button.
  • Step 12 of 19
  • Enter Optus Internet into the Connection name box.
  • Click the Next button.
  • Step 13 of 19
  • If you want to set up Outlook Express as your email program, select Yes then click the Next button.
  • If you do not want to set up Outlook Express as your email program, select No, then click the Next button, then go to Step 19.
  • Step 14 of 19
  • Select Create a new Internet mail account.
  • Click the Next button.
  • Step 15 of 19
  • Enter your real name in the Display name box. You can use capital letters and spaces in this box.
  • Click the Next button.
  • Step 16 of 19
  • In the Email address box, type in username@optusnet.com.au, where username is your Optus Dial-up Internet username. Enter this address in lower case letters.
  • Click the Next button.
  • Step 17 of 19
  • Select POP3 for the type of Incoming mail server.
  • In the box titled Incoming mail (POP3, IMAP or HTTP) server, enter mail.optusnet.com.au. Enter this server name in lower case letters.
  • In the box titled Outgoing mail (SMTP) server, enter mail.optuszoo.com.au. Enter this server name in lower case letters.
  • Click the Next button.
  • Step 18 of 19
  • Enter your Optus Dial-up Internet username in the Account name box. Enter the username in lower case letters.
  • Enter your Optus password in the Password box. Enter the password in lower case letters.
  • Do not place a tick in the box titled Log on using Secure Password Authentication.
  • Click the Next button.
  • Step 19 of 19
  • Configuration of your connection is now complete.
  • If you want to connect to the Internet immediately, place a tick next to Connect to the Internet immediately.

Click the Finish button.