Email Setup

Step 1 of 7

  • Open Outlook Express
  • Click on the Tools menu located at the top of the window
  • Click on Accounts

Step 2 of 7

  • Click the Add button located at the right hand side of the window. Select Mail from the pop up menu

Step 3 of 7

  • Enter your name as you would like it to appear in the from field when sending emails
  • Click the Next button

Step 4 of 7

  • Enter your complete Optusnet email address into the 'Email address' field in lower case. For example: johncitizen@optusnet.com.au
  • Click the Next button

Step 5 of 7

  • Ensure incoming email server type is set to POP3
  • For the box titled Incoming mail (POP3, IMAP or HTTP) server enter mail.optusnet.com.au in lower case letters
  • For the box titled Outgoing mail (SMTP) server enter mail.optusnet.com.au in lower case letters
  • Click the Next button

Step 6 of 7

  • Ensure that your username is in the box titled Account Name field
  • If you want the program to remember your password, enter your password in the password box and tick 'remember password'
  • Do not tick 'Log on using Secure Password Authentication (SPA)'
  • Click the Next button

Step 7 of 7

  • Click the Finish button
  • You will be returned to the Internet Accounts window, click the Close button.

Still having problems?

Check out our email FAQ's for answers to common questions and problems or please contact Customer Service on 133 937.