Macintosh Mail

If this is the first time you have set-up an account in Mail follow the steps to add a new account. If you already use Mail for email use instructions for adding an additional account.

Setting up a New Account

Step 1 of 7

  • Open Mail from the Applications folder in your Hard Drive..
  • Mail can also be found in the Dock at the bottom of the desktop screen.
  • Click Continue.

Step 2 of 7

  • The General Information screen will display.
  • Ensure Account Type is set to POP.
  • In the Account Description field enter something unique to distinguish this account. e.g. Optus Internet.
  • In the Full Name field enter your name as you would like it to appear in the 'from' field when sending emails.
  • Enter your complete Optusnet email address into the Email Address field in lower case. For example: johncitizen@optusnet.com.au.
  • Click Continue.

Step 3 of 7

  • The Incoming Mail Server screen will display.
  • In the box titled Incoming mail Server enter mail.optusnet.com.au in lower case letters.
  • In the box titled User Name enter your Optus username in lower case letters.
  • In the box titled Password enter your Optus password.
  • Click Continue.

Step 4 of 7

  • The Outgoing Mail Server screen will display.
  • In the box titled Outgoing Mail Server enter mail.optusnet.com.au in lower case letters.
  • Do not tick Use Authentication and leave the User Name and Password fields empty.
  • Click Continue.

Step 5 of 7

  • The Outgoing Mail Security screen will display.
  • Do not tick the Use Secure Sockets Layer (SSL) box.
  • Click Continue.

Step 6 of 7

  • An Account Summary screen will display allowing you to confirm your settings.
  • If everything is correct click Continue.

Step 7 of 7

  • A final Conclusion screen will display.
  • If you have other Optus email addresses you would like to set up click Create Another Account.
  • Otherwise, click Done to start using your new Optus email account.
  • Try sending an email message to your own email address by creating a new email and entering your OptusNet email address into the 'To' field. After sending this email, click the send/recv button. If the email appears in the inbox it's working fine.

Setting up an Additional Account

Step 1 of 6

  • Open Mail from the Applications folder in your Hard Drive.
  • Mail can also be found in the Dock at the bottom of the desktop screen.
  • Open the Mail menu option located on the menu bar at the top of the window.
  • Select Preferences from the drop down menu.

Step 2 of 6

  • The Preferences window will open.
  • Click on the Accounts toolbar icon.

Step 3 of 6

  • Click on the plus sign (+) located in the bottom left corner of the window to create a new account.

Step 4 of 6

  • Ensure the Account Information panel is chosen and the Account Type box is set to POP.
  • In the Description field enter something unique to distinguish this account. e.g. Optus Internet.
  • Enter your complete Optusnet email address into the Email Address field in lower case. For example: johncitizen@optusnet.com.au.
  • In the Full Name field enter your name as you would like it to appear in the from field when sending emails.
  • In the box titled Incoming mail Server enter mail.optusnet.com.au in lower case letters.
  • In the box titled User Name enter your Optus username in lower case letters.
  • In the box titled Password enter your Optus password.
  • Next click the Server Settings... button.

Step 5 of 6

  • In the box titled Outgoing Mail Server enter mail.optusnet.com.au in lower case letters.
  • The other options do not need changing. Click OK.

Step 6 of 6

  • Back at the Accounts panel, select File menu and choose Close.
  • You will be prompted to save the changes. Click Save.
  • Your email account has now been configured and is ready to use.

Still having problems?

Check out our email FAQ's for answers to common questions and problems or please contact Customer Service on 133 937, for Small Business enquiries please contact 133 343.