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Optus Dial-up Internet Help

This area is designed to help you maximise your Internet experience by providing simple yet clear educational information on Internet topics, the Optus Internet service and the myZOO and myBIZ portals.

myZOO/myBIZ Help and FAQs

For a full list of FAQs please go to myZOO/myBIZ FAQ.

More myZOO/myBIZ Homepage and personalisation help

Welcome Tour

If you are new to myZOO or myBIZ, take a look at the Welcome Tour for an overview of the new features and how to use them.

My Account Help

Manage your Optus Internet account online quickly and easily.

My Account provides tools such as Change Password, Account Usage, Change Plan and more. Optus Broadband customers with Optus Dial-up can access My Account Tools for both services from this one location.

Customer Care

We're here to help! Optus is committed to giving you better customer service than you can get from any other Internet Service Provider.